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Privacy, Terms of Use and Refund Policy

For Islandwide Weather
Effective Date: May 20, 2026

Islandwide Weather (“Islandwide Weather,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products or services, subscribe to alerts, interact with our SMS messaging programs, or otherwise use our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Who We Are

Islandwide Weather operates the website:

Islandwide Weather

Islandwide Weather provides weather reporting, forecasts, emergency notifications, local information services, digital content, ecommerce products, and SMS/text communication services.

2. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • IP address
  • Browser and device information
  • Account login information

Ecommerce Information

When you make a purchase, we may collect:

  • Order details
  • Transaction records
  • Shipping information
  • Customer support communications

Payment card information is processed through PCI-compliant third-party payment processors. Islandwide Weather does not store full payment card numbers on our servers.

SMS/Text Messaging Information

If you opt into SMS alerts or communications, we may collect:

  • Mobile phone number
  • Carrier information
  • Message delivery confirmations
  • SMS interaction history
  • Opt-in and opt-out records

Automatically Collected Data

We may automatically collect:

  • Device identifiers
  • Cookies and tracking information
  • Usage analytics
  • Geolocation data (if enabled by your device/browser)

3. SMS Communications & FCC/TCPA Compliance

Islandwide Weather complies with applicable FCC regulations, the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and messaging provider requirements including Telnyx brand and campaign registration standards.

SMS Consent

By providing your mobile number and opting into SMS communications, you expressly consent to receive:

  • Weather alerts
  • Service notifications
  • Account notifications
  • Emergency alerts
  • Promotional messages (if separately consented)

Consent is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your subscriptions and account activity.

Message & Data Rates

Standard message and data rates may apply depending on your carrier plan.

Opt-Out Instructions

You may opt out at any time by:

  • Replying STOP
  • Contacting support
  • Updating account preferences

After opting out, you may receive one final confirmation message.

Help Instructions

Reply HELP for assistance or contact support through the website.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions
  • Store user preferences
  • Improve website functionality
  • Analyze traffic and usage
  • Personalize user experiences

You may disable cookies through your browser settings, though some portions of the site may not function properly.

5. Embedded Content & Third-Party Services

Our website may include embedded content or integrations from third parties including:

  • Weather providers
  • Video platforms
  • Payment gateways
  • Analytics services
  • Social media platforms

These third parties may collect data according to their own privacy policies.

6. How We Use Information

We may use collected information to:

  • Provide weather services
  • Process orders
  • Fulfill ecommerce transactions
  • Send notifications and alerts
  • Respond to support requests
  • Improve services and performance
  • Detect fraud and abuse
  • Maintain security and compliance
  • Meet legal obligations

7. Sharing of Information

We do not sell personal information.

We may share information with:

  • Payment processors
  • Shipping providers
  • Hosting providers
  • Messaging providers
  • Fraud prevention services
  • Legal or regulatory authorities when required

Third-party vendors are required to maintain reasonable safeguards for your information.

8. Data Retention

We retain personal information only as long as necessary for:

  • Business operations
  • Legal compliance
  • Tax and accounting purposes
  • Security and fraud prevention
  • Recordkeeping obligations

SMS consent records may be retained to comply with carrier and regulatory requirements.

9. PCI Compliance & Payment Security

Islandwide Weather uses PCI-compliant payment processing providers.

We implement reasonable administrative, technical, and physical safeguards designed to protect payment and customer information.

Sensitive payment data is encrypted during transmission using SSL/TLS encryption.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Withdraw consent
  • Request data portability

Requests may be submitted through the contact methods on the website.

11. Data Security

We maintain security measures including:

  • SSL/TLS encryption
  • Access controls
  • Firewall protections
  • Monitoring and logging
  • Security updates and patching

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

For questions regarding this Privacy Policy, please contact:

Islandwide Weather
Website: Islandwide Weather

Terms of Use

Effective Date: May 20, 2026

By accessing or using Islandwide Weather, you agree to these Terms of Use.

1. Services

Islandwide Weather provides:

  • Weather information
  • Forecasting services
  • Alerts and notifications
  • Ecommerce products
  • SMS communication services
  • Digital content and media

All information is provided “as is” and “as available.”

2. No Guarantee of Accuracy

Weather conditions may change rapidly. Islandwide Weather does not guarantee:

  • Accuracy
  • Completeness
  • Availability
  • Timeliness of forecasts or alerts

Users should exercise independent judgment during severe weather situations.

3. Ecommerce Transactions

By placing an order, you agree:

  • Payment information must be accurate
  • You are authorized to use the payment method
  • Orders may be canceled or refused at our discretion
  • Prices and availability may change without notice

4. SMS Terms

By opting into SMS services, you agree:

  • You are the authorized user of the mobile number
  • You consent to recurring messages where applicable
  • Message and data rates may apply
  • Consent records may be maintained

Reply STOP to opt out.

5. Intellectual Property

All content including:

  • Logos
  • Graphics
  • Forecasts
  • Text
  • Designs
  • Code
  • Branding

are property of Islandwide Weather or its licensors and may not be reproduced without permission.

6. User Conduct

You agree not to:

  • Interfere with website operations
  • Attempt unauthorized access
  • Distribute malicious code
  • Use automated scraping systems without permission
  • Violate applicable laws

7. Accounts

If accounts are enabled:

  • Users are responsible for maintaining password confidentiality
  • Users are responsible for activities under their account
  • Accounts may be suspended for abuse or violations

8. Limitation of Liability

To the maximum extent permitted by law, Islandwide Weather shall not be liable for:

  • Indirect damages
  • Lost profits
  • Service interruptions
  • Weather-related decisions or outcomes
  • Data loss
  • Delayed SMS delivery

9. Indemnification

You agree to indemnify and hold harmless Islandwide Weather from claims arising from:

  • Your use of the services
  • Violations of these Terms
  • Violations of applicable law

10. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles.

11. Changes to Terms

Islandwide Weather may update these Terms at any time by posting revised versions on the website.

Return & Refund Policy

Effective Date: May 20, 2026

1. Physical Products

Physical merchandise purchased through Islandwide Weather may be returned within 14 days of delivery if:

  • The item is unused
  • The item is in original condition
  • Original packaging is included

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

2. Non-Returnable Items

The following items are generally non-returnable:

  • Digital downloads
  • Subscription services
  • SMS alert subscriptions
  • Personalized products
  • Clearance items
  • Gift cards

3. Damaged or Incorrect Orders

If an order arrives damaged or incorrect, contact support within 7 days of delivery with:

  • Order number
  • Description of issue
  • Photos if applicable

4. Refund Processing

Approved refunds are generally processed within 5–10 business days to the original payment method.

Processing times may vary depending on financial institutions.

5. Subscription Cancellations

Users may cancel subscription services at any time unless otherwise specified in a separate agreement.

Cancellation does not guarantee prorated refunds unless required by law.

6. Chargebacks

Customers agree to contact Islandwide Weather before initiating chargebacks to allow resolution attempts.

Fraudulent chargebacks may result in account suspension and collection efforts.

7. Contact

For return or refund inquiries:

Website: Islandwide Weather

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